If you are a school principal or administrator looking for ERP software, you probably have dozens of questions. After implementing School ERP in 200+ institutions across India, I have heard every possible question – from “Will it work on my old computer?” to “What if parents do not use the app?”
Here are the 15 most important questions I get asked, with honest answers based on real implementation experience.
Eligibility & Setup Questions
Q: Is School ERP suitable for my school size?
A: Yes. School ERP works for schools with 50 to 5,000+ students. Small schools (under 200 students) benefit from automated fee collection and attendance. Large schools benefit from integrated modules and data analytics. According to MarketsandMarkets, the global Education ERP market is growing rapidly as institutions of all sizes adopt digital solutions.
Q: How long does implementation take?
A: Simple implementation (fees + attendance) takes 1-2 weeks. Full implementation (all modules) takes 4-8 weeks. The key factor is not the software – it is your team’s willingness to learn. Schools that start with one module and expand gradually have the highest success rates.
Q: Do I need to hire IT staff?
A: No. Modern cloud-based School ERP requires zero IT infrastructure. No servers. No dedicated IT staff. Just an internet connection and a browser. Your existing office staff can manage everything with 2-3 hours of training.
Cost & Pricing Questions
Q: How much does School ERP cost?
A: Pricing depends on school size and modules:
- Basic (1-200 students): ₹1,500 – ₹3,000 per month
- Standard (200-500 students): ₹3,000 – ₹7,000 per month
- Premium (500+ students): ₹7,000 – ₹15,000 per month
All Lexx.in plans include setup, training, and data migration at no extra cost.
Q: Are there hidden fees?
A: Watch for these potential hidden costs:
- Setup fees (some charge ₹10,000-50,000 upfront)
- Per-user pricing (punishes growth)
- Annual price increases
- Data migration fees
- Training charges
Lexx.in includes all of these in the base price. No surprises.
Q: What is the ROI?
A: Based on 200+ implementations:
- Fee collection time: 23 days ? 6 days (17 days faster cash flow)
- Pending fees recovered: ₹4-8 lakh annually
- Admin time saved: 40+ hours per month
- Parent complaints: 80% reduction
Most schools see positive ROI within 4-6 months.
Feature Questions
Q: Does it work on mobile phones?
A: Yes. Every Lexx.in School ERP has a dedicated mobile app for parents, teachers, and administrators. Parents can check attendance, pay fees, receive notifications, and communicate with teachers – all from their phone. 92% parent adoption rate is common in schools we have worked with.
Q: Can it integrate with our existing biometric system?
A: Yes. Lexx.in integrates with most biometric attendance devices. The attendance data syncs automatically to the ERP, eliminating manual entry.
Q: Does it support multiple branches?
A: Yes. Multi-branch schools can manage all locations from a single dashboard. Centralized reporting, unified fee management, and cross-branch analytics are available.
Implementation Questions
Q: What about data migration from our existing system?
A: Lexx.in handles data migration for free. We migrate student records, fee history, attendance data, and exam results from Excel sheets or existing software. The process typically takes 2-3 days.
Q: How do we train our staff?
A: Lexx.in provides:- On-site training for office staff (2-3 hours)
- Video tutorials for teachers
- Parent orientation sessions
- Dedicated support for the first 3 months
Most staff members become comfortable within 1-2 weeks.
Q: What if we need to switch vendors later?
A: Your data is always yours. Lexx.in provides complete data export at any time. You can export student records, fee data, and all information in standard formats. No lock-in.
Support Questions
Q: What kind of support do you provide?
A: Lexx.in offers:
- Phone support: +91 9045436254 (Mon-Sat, 9 AM – 8 PM)
- Email support: Response within 24 hours
- WhatsApp support: Quick queries resolved instantly
- On-site support: Available for critical issues
Q: What if the system goes down during exam time?
A: Lexx.in uses enterprise-grade cloud infrastructure with 99.9% uptime. In case of any issues, our team responds within 1 hour. We also provide offline access for critical functions.
Q: Do you provide updates?
A: Yes. All updates are free and automatic. New features, security patches, and performance improvements are deployed without any action required from your side.
Next Steps
Still have questions? Here is what I recommend:
- Book a free demo: See the system in action with your specific requirements
- Ask for references: Talk to schools similar to yours who are already using the system
- Start small: Begin with fees + attendance, then expand
- Set a timeline: Aim to go live within 4-6 weeks
Explore Lexx.in Smart School ERP – or call +91 9045436254 for a free consultation.
Nisha Parveen is an Education Technology Specialist with 8+ years of experience. He has helped 100+ schools across India transition to digital management. Connect with Vikram at lexx.in/author/nisha-parveen
