Dr. Sharma runs a 50-bed hospital in Pune. A patient came in with a severe allergy to a common antibiotic. The previous visit notes mentioning this allergy were in a paper file. The nurse could not find them in time. The doctor prescribed the antibiotic. The patient had a reaction.
Thankfully, the patient survived. But Dr. Sharma told me: Paper records are not just inefficient. They are dangerous.
India has 1.94 lakh hospitals. Less than 25% use any digital system. A hospital administrator in Mumbai told me: We have 200,000 patient files. Finding one takes 15-20 minutes.
Dr. Sharma went digital. Billing errors dropped to near zero. Wait times went from 55 to 18 minutes. Revenue increased 28%.
Lexx.in offers hospital management starting at Rs 14,999. Visit lexx.in/contact.
